24 Hour Emergency Response

The Dos and Don’ts of Filing a Water Damage Restoration Claim


Water damage can be a nightmare for homeowners. Whether caused by a burst pipe, flooding, or a leaky roof, water damage can wreak havoc on your home and belongings. If you find yourself facing water damage in your home, filing a water damage restoration claim with your insurance company is essential. However, navigating the claims process can be complex and overwhelming. To help you through this stressful time, here are some dos and don’ts to keep in mind when filing a water damage restoration claim.


1. Contact your insurance company promptly:

The first thing you should do when you discover water damage in your home is to contact your insurance company. Most insurance policies have a specific time frame within which you must report any damage to your home. Failing to report the damage promptly could result in your claim being denied. Be sure to document the damage with photos and videos before you begin any cleanup or repairs.

2. Mitigate further damage:

Once you have reported the water damage to your insurance company, it is crucial to take steps to mitigate further damage to your home. This may include removing standing water, drying out wet areas, and covering any exposed areas to prevent further water infiltration. Keep all receipts and documentation of the mitigation efforts as your insurance company may reimburse you for these expenses.

3. Keep detailed records:

Throughout the claims process, it is essential to keep detailed records of all communication with your insurance company, as well as receipts for any expenses related to the water damage restoration. This includes receipts for temporary accommodations, cleaning supplies, and repairs. Having thorough documentation will strengthen your claim and help ensure that you receive fair compensation for your losses.

4. Hire a reputable water damage restoration company:

When it comes to restoring your home after water damage, it is crucial to hire a reputable and experienced water damage restoration company. Look for companies that are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and have positive reviews from past customers. A professional restoration company will have the knowledge and equipment necessary to properly clean and repair your home.


1. Don’t wait to file a claim:

One of the biggest mistakes homeowners make when it comes to water damage restoration is waiting too long to file a claim. The longer you wait to report the damage to your insurance company, the more difficult it may be to prove the cause of the damage and the extent of the loss. Promptly reporting the damage will help expedite the claims process and ensure that you receive the compensation you are entitled to.

2. Don’t attempt to make repairs on your own:

While it may be tempting to try and save money by making repairs yourself, attempting to repair water damage on your own can lead to further damage and may result in your insurance claim being denied. Water damage restoration is a complex process that requires specialized equipment and training. A professional restoration company will have the expertise to properly assess the damage and provide the necessary repairs to restore your home to its pre-loss condition.

3. Don’t accept the first offer from your insurance company:

Insurance companies may try to offer you a lower settlement than you are entitled to in order to save money. It is essential to review your policy and work with a public adjuster, if necessary, to ensure that you receive fair compensation for your losses. Do not hesitate to negotiate with your insurance company and provide documentation to support your claim.

4. Don’t overlook hidden damage:

Water damage can be deceptive, and there may be hidden damage that is not immediately visible. For example, water can seep into walls, floors, and ceilings, leading to mold growth and structural damage. Be sure to thoroughly inspect your home for any hidden damage and document it in your claim. Failing to address hidden damage could result in future issues and costly repairs down the line.


Filing a water damage restoration claim can be a stressful and challenging process. By following these dos and don’ts, you can help ensure that your claim is processed smoothly and that you receive fair compensation for your losses. Remember to act promptly, keep detailed records, hire a reputable restoration company, and advocate for yourself throughout the claims process. With the right approach, you can successfully navigate the claims process and restore your home to its pre-loss condition.

Need Restoration Services in Chickasha, OK?

In the face of water damage woes, we are here to guide you through the intricate process of filing your water damage restoration claim. Our team understands the complexities and stress associated with these situations, and we are committed to ensuring that you receive the compensation you deserve. From prompt communication with your insurance company to meticulous documentation, our experts will assist you every step of the way. Don’t navigate the challenges of water damage restoration alone; let us be your partner in reclaiming and restoring your home. Contact us today, and let us turn your nightmare into a smooth and successful recovery. Your peace of mind is our priority!

Leave a Comment

Your email address will not be published. Required fields are marked *